Looking for a quick way to get help while using Coordinoter? We've got you covered with our live chat feature! Here’s how you can get in touch with us in a jiffy:
How to Access the Live Chat
No matter where you are in the app, you’ll notice a help widget at the bottom right of your screen. Simply click on it to open the help menu. From here, you have two options:
1. Messages: Click on the Messages option to start a conversation.
2. Ask a Question: Select the Ask a Question card to get the ball rolling.
Meet Kai, Your AI Chat Bot
Your chat will initially start with Kai, our friendly AI Support Bot. Kai is pretty smart and can answer a wide range of questions. If you’re curious to know more about Kai, check out;
Meet Kai, our intelligent support bot
Learn how to use Kai to find the answer to your support questions in real-time.
When Kai Needs Backup
If Kai doesn’t have the answer you’re looking for, don’t worry! Kai will automatically pass you on to one of our human support agents. Alternatively, if you prefer to speak to a human right away, just type "Speak to a human" or something similar during your chat. Kai will then connect you to our support team.
Response Time
We aim to get back to you within an hour or so during business hours. So sit tight, and we’ll be with you shortly to resolve your query.
We’re here to make your experience with Coordinoter as smooth as possible. Happy chatting!