Meet Kai, our intelligent support bot

Learn how to use Kai to find the answer to your support questions in real-time.

Kai is your new AI-powered sidekick, here to make your experience with Coordinoter as smooth as a well-oiled machine. Accessible directly from the help widget anywhere within Coordinoter, Kai is driven by the powerful GPT-4 and is designed to address your support inquiries with the precision of a seasoned NDIS Support Coordinator.

What Makes Kai Tick?

Kai is like your super-smart assistant who knows everything about Coordinoter. Here’s how it works:

1. Document Indexing: Kai has access to a vast library of all Coordinoter’s help articles, website info, and FAQs.

2. Dynamic Response Generation: When you ask a question, Kai looks through this library to find the best match and gives you a precise answer.

3. Real-Time Learning: Kai learns from every question you ask. The more you interact, the smarter it gets, and it can suggest helpful FAQs based on your queries.

Unanswered Questions? No Problem!

If Kai can’t find an answer to a question, it won’t leave you hanging. Instead, it will list that specific question in the "Unanswered Questions" section, before directing you to one of our human support staff to help you. This is also a golden opportunity to add more knowledge to Kai’s database, enabling it to better serve you in the future.

Why Kai is Your Go-To Support Bot

Kai is trained on the entire help centre articles database of Coordinoter. This means it’s well-versed in all things Coordinoter, from managing participants to generating invoices, and everything in between. Whether you’re stuck on a task or need a quick refresher on a feature, Kai is there to assist you with the knowledge and efficiency of an expert.

So next time you have a question or need a bit of guidance, just give Kai a shout through the help widget. It’s like having a personal Coordinoter Engineer or Support Agent at your fingertips, ready to help you navigate the ins and outs of Coordinoter with ease, 24/7.

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